Terms of service

Yes. For PLANK MOB™, I’d keep your Terms of Service professional but readable. This is a general template, not legal advice, and Shopify’s generated terms can also be useful to compare against before publishing.

TERMS OF SERVICE

Last updated: October 8, 2026

Welcome to PLANK MOB™. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from PLANK MOB™. By accessing our website, placing an order, or purchasing our products, you agree to these Terms.

1. ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or website for any unlawful or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion where permitted by law, including in cases of suspected fraud, unauthorized resale, pricing errors, or misuse of promotional offers.

2. PRODUCTS

We make every effort to display our products, colors, designs, descriptions, and sizing as accurately as possible. However, colors and appearance may vary slightly depending on your screen, production process, garment wash, or other manufacturing variations.

Some PLANK MOB™ products may feature intentionally distressed, washed, faded, raw-edge, or vintage-style finishes. These characteristics are part of the intended design and may vary slightly between garments.

We reserve the right to modify or discontinue products, designs, colors, sizes, or collections at any time.

3. MADE-TO-ORDER PRODUCTS

Many PLANK MOB™ products are produced specifically after an order is placed. Because these products are made to order, all sales are final except where otherwise required by law or provided in our Refund Policy.

Please carefully review your size, color, quantity, shipping information, and other selections before submitting your order.

4. SAMPLE ORDERS

From time to time, PLANK MOB™ may allow customers to purchase products during a sampling or pre-launch period.

Products purchased using a sample-order promotion, including SAMPLEMOB, may be offered before PLANK MOB™ has received and personally inspected the final physical sample.

By purchasing during a disclosed sample-order period, you acknowledge that you are choosing to purchase the product prior to our final physical inspection in exchange for the promotional price offered.

Sample-order purchases remain subject to applicable consumer protection laws and our policies concerning damaged, defective, or incorrect merchandise.

5. PRICING & PAYMENT

All prices are displayed in the currency indicated at checkout. Prices may change at any time without notice, but changes will not affect orders already successfully placed.

Payment must be successfully authorized before an order is processed.

Promotional codes cannot be combined unless expressly stated otherwise. We reserve the right to modify, suspend, or end promotions at any time.

6. SHIPPING & DELIVERY

Shipping estimates are estimates only and are not guaranteed delivery dates.

PLANK MOB™ is not responsible for delays caused by shipping carriers, customs processing, weather, natural events, incorrect customer information, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

International customers may be responsible for customs duties, import taxes, VAT, brokerage charges, or other fees imposed by the destination country unless checkout expressly states otherwise.

7. RETURNS, REFUNDS & EXCHANGES

Because our merchandise is made to order, we generally do not accept returns, refunds, exchanges, or cancellations for change of mind, sizing issues, or incorrect customer selections.

If you receive an item that is damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photographs of the issue.

Please review our separate Refund Policy for additional information.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer protection law.

8. ORDER CHANGES & CANCELLATIONS

Orders may enter production shortly after being placed. Once production begins, we may be unable to change or cancel an order.

Contact customer support as soon as possible if you notice an error. We cannot guarantee that changes can be made after an order has been submitted.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, all PLANK MOB™ branding, logos, graphics, artwork, photographs, product designs, text, slogans, website content, and other original materials are owned by or licensed to PLANK MOB™ and are protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, modify, copy, or commercially use our protected content without prior written permission.

10. PERSONAL & NON-COMMERCIAL USE

Products purchased from PLANK MOB™ are intended for personal use unless otherwise agreed in writing.

Unauthorized reproduction of our designs or purchase of products for commercial copying, counterfeiting, or other unauthorized exploitation is prohibited.

11. THIRD-PARTY SERVICES

Our store may use third-party providers for services including payment processing, ecommerce, manufacturing, fulfillment, and shipping.

Your use of certain third-party services may also be subject to those providers’ terms and privacy practices.

12. DISCLAIMER

Any motivational, fitness, wellness, or lifestyle content associated with PLANK MOB™ is provided for general informational and inspirational purposes only and is not medical advice.

You are responsible for determining whether any physical activity is appropriate for you. Consult an appropriate healthcare professional when necessary before beginning a new exercise program.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, PLANK MOB™ will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

14. PRIVACY

Your submission of personal information through our store is governed by our Privacy Policy.

15. CHANGES TO THESE TERMS

We may update these Terms from time to time. The current version will be posted on this website with an updated revision date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. GOVERNING LAW

These Terms will be governed by the laws applicable to PLANK MOB™ and its business operations, without limiting any mandatory consumer protections available to customers in their place of residence.

17. CONTACT

Questions about these Terms, an order, or PLANK MOB™ policies may be sent through the contact information provided on our website.

PLANK MOB™
Customer Support: hi@aleximckinley.com